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  • Tchaikovsky London Music School will be what is known as the ‘Controller’ of the personal data you provide to us.


  • Unless otherwise agreed with you, we will only collect basic personal data about you and your child. This information includes your name, home address, email address and your child’s date of birth.


  • We need to know basic personal data in order to provide you with the services you have engaged us to provide, and to assert our right to be recompensed in return for these services as per the agreement we have with you.


  • We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.


  • All the personal data we hold about you will be processed by the Tchaikovsky London Music School team in the UK.


  • The information is also shared with the following third-party organisations:

  • Accounting Software company

  • Accountant

  • Bank

  • Direct Debit company 

  • Email campaign company

  • Examination board

  • Debt Collecting Agency for the unpaid fees

  • No other third parties will have access to your personal data unless there is a legal obligation for us to provide it.


  • We will take all reasonable steps to ensure that your personal data is processed securely.


  • We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.


  • If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

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